PILLAR 1 / E-COMMERCE OPERATIONS

We keep stores, marketplaces and orders running.

Hands-on support for Shopify, WooCommerce, Amazon, product data, catalogs, inventory, fulfilment, 3PL coordination, customer service and reporting.

  • Clear day-to-day ownership
  • Projects or ongoing support
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A physical model of product, inventory, packing and fulfilment operations
LINK PULSE / HANDS-ON DELIVERYBusiness process + technology
WHAT WE CAN OWN

From product record to customer delivery.

Choose one area or combine several into a defined operating scope. You always know what Link Pulse owns, what your team approves and how work is tracked.

01

Store & marketplace operations

Keep products, offers and storefront content accurate across the channels where you sell.

  • Shopify and WooCommerce management
  • Amazon and marketplace listings
  • Collections, merchandising and promotions
02

Product & catalog management

Turn supplier files and inconsistent records into product data your store and team can use.

  • Attributes, variants and categories
  • Titles, descriptions and listing quality
  • Bulk imports, updates and data checks
03

Orders, inventory & fulfilment

Create reliable routines from incoming order to shipped parcel and resolved exception.

  • Inventory and order coordination
  • 3PL communication and checks
  • Exceptions, returns and status updates
04

Customer service & growth operations

Support customers consistently and use operating data to improve retention and conversion.

  • Customer-service workflows and QA
  • Email, retention and reactivation operations
  • Performance reporting and recommendations
ONE CONNECTED COMMERCIAL PROCESS

Good store operations continue after the checkout.

We connect the work across products, sales channels, orders, fulfilment and customers so problems are found early and responsibility stays clear.

01PRODUCT DATA02STORE & MARKETPLACE03ORDER & INVENTORY043PL & DELIVERY05SERVICE & RETENTION
RELEVANT OPERATING EXPERIENCE

Built from real operating work.

The service is grounded in hands-on experience building and running a DTC operation with approximately 3,000 SKUs across product research, catalog data, inventory, logistics, customer processes and fulfilment coordination. That experience shapes how we structure ownership, checks and handoffs for client work.

HOW WE WORK

Start with one clear result.

We can handle a defined project or an ongoing area of responsibility. In both cases, we first clarify the process, ownership and systems involved.

01

See how the work runs today

We map the steps, owners and systems, then identify where work slows down, breaks or depends on manual follow-up.

02

Deliver one clear improvement

We agree on the first result and implement it. This may be an operational backlog, a better workflow, a store improvement or an integration.

03

Hand over or keep improving

Your team receives clear responsibilities and documentation. For ongoing work, real operating data determines the next priority.

Common formatsAudit & action planFixed projectOngoing responsibility
FAQ

Questions about e-commerce operations.

Can you take over regular store work?

Yes. We can own an agreed operating scope, such as product updates, marketplace work, inventory coordination, order exceptions, 3PL communication, customer processes and reporting. Responsibilities and approvals are agreed before work starts.

Do you work with Shopify, WooCommerce and Amazon?

Yes. These are the main commerce platforms in our current service scope. We can also work with comparable systems after reviewing the setup and access requirements.

Can you clean up a large product catalog?

Yes. We first identify the source of truth, required fields and sales channels. Then we clean, restructure and validate the data and define a maintainable update process.

Can you coordinate with our 3PL, agency or internal team?

Yes. We define responsibilities, required information, approval points and handoffs so the work does not disappear between providers.

START WITH THE REAL SITUATION

What should work better in your business?

Tell us what is happening today and what result you need. We’ll suggest a practical first step and tell you directly whether Link Pulse is the right fit.