Got questions? This way.

Find clear answers about how we work, what to expect, and how we help simplify your website and digital tools.

  1. Home
  2. Help

General questions:

Helpful info about our services, location, and how we work with clients.

We provide professional IT support focused on websites, WordPress, hosting, plugin/tool setup, performance optimization, security, migration, and light AI integration.

Our company is based in Cyprus and Wyoming, and we work with clients all across Europe and internationally.

You can reach us via our contact form or email. We respond promptly and clearly.

We work with business owners who want professional website help — whether you're a solo founder, small team, or growing company.

Yes — all work follows structured processes with clear outcomes. We stand behind our services and provide support if anything isn’t right.

Service details:

More about what it’s like to work with us and how each service is delivered.

You can either contact us directly with your request or book a short discovery call. We'll guide you from there.

Absolutely. Every website and business is different, and we adjust our work based on your specific tools, goals, and systems.

Most one-time services like optimization, plugin setup, or migrations are completed within 2–5 business days. Hosting and care plans are active right away.

Yes, although our core focus is WordPress, we also work with custom websites or other platforms, depending on your setup.

Yes, we help set up basic AI assistants, automation workflows, and integrations using tools like ChatGPT, Zapier, Make, and others.

Procedures:

How we work, how we protect your data, and what to expect from our support.

Most services are billed once we agree on the scope. For ongoing plans, we use simple monthly billing. No contracts unless requested.

We aim to get it right the first time. If there’s ever a problem, we’ll work with you to resolve it — refunds are handled case by case.

Yes. We follow strict GDPR-conscious practices and never share or store sensitive data without clear consent.

Yes — just let us know. For time-based services like migration or setup, we ask for at least 24 hours’ notice.

Yes, we offer emergency support for issues like hacked websites or downtime — contact us and we’ll respond quickly.